SlenderKS_Slime21Alt
New Member
- Joined
- Jan 30, 2017
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Please Any Staff Help me My donator+ didn't transfer to me :( (OpFac1)
Yea if you buy a key or a rank its not going to come through instantly because all of the other people buying things and its also trying to process your payment. But like wither said if you have been waiting for like 20 minutes or more then you should contact a staff member to see what they can do.Well, do not worry and do not be disappointed. Your rank cannot get transfered instantly. It requires some time for it. However, if you have been waiting for quite a long period and nothing really happens, you can message admins+ to fix your issue!
wait did u buy donator and u transfered it to donator+ or did u just straight up buy donator+?Hello Slime21,
So if you didn't know rank transfers aren't done automaticly, they are done by Head-admins or by Owner himself so you don't get it right away. You get it when Head Admin comes online and you are online also. If you didn't receive your rank transfer yet I would say best thing to do is to come to Pika TeamSpeak (ip: ts3.pikacraft.eu) and/or make support ticket about it and again wait for h-a reply. I probably got this wrong so I'll also tell you what to do if you didn't receive purchased rank. Again you make support ticket with proof of your donation(receipt is always sent to your email) or you again come at Pika TeamSpeak and wait for higher staff to help you with that. I hope this has helped you.
Well you're not the helper anymore, but that's the best answer given :)Hello Slime21,
So if you didn't know rank transfers aren't done automaticly, they are done by Head-admins or by Owner himself so you don't get it right away. You get it when Head Admin comes online and you are online also. If you didn't receive your rank transfer yet I would say best thing to do is to come to Pika TeamSpeak (ip: ts3.pikacraft.eu) and/or make support ticket about it and again wait for h-a reply. I probably got this wrong so I'll also tell you what to do if you didn't receive purchased rank. Again you make support ticket with proof of your donation(receipt is always sent to your email) or you again come at Pika TeamSpeak and wait for higher staff to help you with that. I hope this has helped you.
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