Rank reward problem!!!

[captain5upp]

i opened vote keys and in my last key i got a seasonal VIP rank voucher but i didnt get the paper like i had nothing on my hand so i thought maybe it automatically gives me the rank so i checked i didnt have the rank so i relogged and i still didnt have it i tried the vip commands and kit i coundt get it so i want my vip rank i also have prove that i got the rank so i hope i get my rank.
IGN:TheNightmarre

 

[Krays]

I faced this problems like2 times also, but idc anyways
u can create bug report https://pika-network.net/forums/bug_reports/

 

[Divine_Pheonix]

i opened vote keys and in my last key i got a seasonal VIP rank voucher but i didnt get the paper like i had nothing on my hand so i thought maybe it automatically gives me the rank so i checked i didnt have the rank so i relogged and i still didnt have it i tried the vip commands and kit i coundt get it so i want my vip rank i also have prove that i got the rank so i hope i get my rank.
IGN:TheNightmarre
View attachment 75439View attachment 75441

I also have this problem, i reported it but it said they won't give me rank that i lost from bugs ;-;