Need rank back from op prison

[Caectral]

Recently, I've lost my OP Prison rank. I went into TS multiple times. Cloudz (trial helper) said i didnt have enough evidence. I found a video i had saved, that has my items, name, and rank. I also made a support ticket.
http://pika-network.net/support-tickets/op-prison-rank-lost.994/

 

[Bolja]

Hello!

Thanks for made a support ticket. Please follow there Draegoner's instructions.
"This is invalid proof since your name is never stated since you didn't chat ingame. Try another video where you did."

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/locked/
Drop me a msg if I can do anything else for you​