Learn how to join our server and start playing in 60 seconds!
Play Now

Failed To Receive New Rank

CocoFuzion

Pika Member
Joined
May 29, 2022
Messages
25
Points
10
IGN
CocoFuzion
I paid to upgrade my rank to Gangster. In the chat, it said that I had failed to receive my rank and that I had donated. I also received a transaction statement in my email. I need help. I spent money but I don't have the rank
 

tozztozzo

Ultimate Legendary Pika
Joined
Jun 27, 2017
Messages
667
Points
87
IGN
tozztozzo
Hi, they recently changed how rank upgrades work, so you cannot upgrade from a seasonal rank.
 

TinCanL

Banned
Great Reporter
Joined
Mar 25, 2022
Messages
1,991
Points
63
Keep in mind if you’ve purchased a rank upgrade after the update that made seasonal ranks non upgradable, you won’t receive the rank you “upgraded” to.
 

Attachments

  • A29BFFAB-B159-4369-810D-EA20154E4428.jpeg
    A29BFFAB-B159-4369-810D-EA20154E4428.jpeg
    515.7 KB · Views: 4
OP
OP
C

CocoFuzion

Pika Member
Joined
May 29, 2022
Messages
25
Points
10
IGN
CocoFuzion
Hi, they recently changed how rank upgrades work, so you cannot upgrade from a seasonal
But I bought Criminal rank, so shouldn't I be able to upgrade because I have a permanent rank?
 
Last edited:

tozztozzo

Ultimate Legendary Pika
Joined
Jun 27, 2017
Messages
667
Points
87
IGN
tozztozzo
But I bought Criminal rank, so shouldn't I be able to upgrade because I have a permanent rank?
If it was a permanent rank, it should work but I wouldn’t be surprised if the changes they made broke rank upgrades.
The only thing you can do is make a payment support ticket and wait for a reply. https://pika-network.net/payment-support/
 
Top