Lost Gem

[PRINCEQT4EVER]

i lost a gem after using it, the gem said fruit something and it mines 10x10 fruit, it also said theres 100% chance of applying it and i got 2 but i put it on my pick but it just vanishes. please help, ive also lost some items when theres a reset that happened, if i remember some of it its 31 vkeys,exp booster 2x for 40mins, treasure booster 1.5x for 120m,legendary diamond backpack with shinies inside (about 4k). please help me refund

 

[Small]

i lost a gem after using it, the gem said fruit something and it mines 10x10 fruit, it also said theres 100% chance of applying it and i got 2 but i put it on my pick but it just vanishes. please help, ive also lost some items when theres a reset that happened, if i remember some of it its 31 vkeys,exp booster 2x for 40mins, treasure booster 1.5x for 120m,legendary diamond backpack with shinies inside (about 4k). please help me refund

Hi.

You can file a bug report HERE.
Alternatively, you can make a Support Ticket.

You need evidence to prove that you lost the gem.
A video should NOT be cropped or edited at all and should be uploaded to YouTube or Imgur. (Preferably YouTube, Using OBS or any other recording software).

No ability to record? You can try taking screenshots.
Screenshots should NOT be cropped or edited at all and should be uploaded to Imgur or Lightshot. (Preferably Lightshot)