Purchased item didn't receive yet

[winter455]

As you'll said i'll be patient so i make a payment related ticket because i received an email that has transection ID.i don't know it's the transection ID can anyone give me an example of transection ID so i can confirm it's the transection ID .how long have i need to be waiting ? And i need to do more purchased but how do i do when i have no trust in you because this's my first purchased.

 

[14clicks]

You dont have to put your transaction id here

 

[winter455]

You dont have to put your transaction id here

My bad i will edit it

 

[Wonderfied]

Hello winter455

• The transaction ID should look like this: tbx-XXXXXXXXXXX-XXXXX, replace 'X' with random numbers and letters.
• The email should be received from '<[email protected]>' with the title 'Thank you for your PikaNetwork Store purchase'.

Bare in mind that sometimes purchases take some time to process. Make sure to wait for roughly 5-10 minutes after the purchase was made.