Big problem!!

[chaxyy]

I donated last year for alchemist and I went inactive for a long time, now when I login I find myself Fighter, and my house disappeared!!
Help please I need my rank back!

 

[TrueMute]

Got a payment related issue? Make a payment related ticket here: https://pika-network.net/payment-support/

 

[chaxyy]

Thanks, I will try

 

[HyperRSmash]

I donated last year for alchemist and I went inactive for a long time, now when I login I find myself Fighter, and my house disappeared!!
Help please I need my rank back!

Idk how long u were offline, but survival reseted months ago, maybe it was the claim issue. Whatever, Ive seen many more players losijg their ranks, you should contact staffs, though i believe only owners have perm to do it, and get a proof you own that rank.

Regards,
HyperRSmash