an error in a purchase

[hyrule12]

yesterday I bought two things in the pika store a demute and a rank increase from lord to legend in op factions I only got the demute the rank increase I do not have the invoice and I have reported the problem in the forum but nobody answers me no I know what to do I have an invoice for the purchase made yesterday

 

[Hellific]

Hello, if you are having issues receiving your packages, please make a payment support ticket and patiently wait for a reply. https://pika-network.net/payment-support/