What's chatsnipe ? That's not what we use and it's also confidential so I can't tell
We do this for the safety of our players that's why we take out punishments serieous so please abide by the rules if you are muted wait out your punishments and take it into consideration for the next time...
It depends on the staff timezone they might not be a lot during a certain point so I don't think this is suitible just use help lobby on discord and wait for a reply
+1 for example premium users change their ign and may want to make a new acc for the server too but a cool down of 1 month should be added as you have to wait 1 month to change your name in premium servers
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