Hello, you should make a payment report in this section of the forum and they will handle it asap.
https://pika-network.net/forums/payment-related.171/
Honestly, the best way would be for you to gather evidence that you think is valid and then you go and post it here in this sub-forum where staff's will deal with it. https://pika-network.net/forums/player-reports.150/
It would be much easier if you could just record the rule breaker and gather enough valid evidence and post it in this sub-forum where staff members will be able to deal with it.
https://pika-network.net/forums/player-reports.150/
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