Your Rank Upgrade Was Failed !

[CosmoZeo]

Hey pika-network team im cosmocore and today i dont know why but this happen i have enough pika iron to upgrade my rank to elite but i failed plz fix my issue i really sad i vote every single day plz pika team fiz this issue plz !

 

[Limxt_]

You may submit a payment related ticket through this link: https://pika-network.net/payment-support/
Make sure to provide the screenshot you have.

 

[CosmoZeo]

no i earn pika iron by voting only plz help me

 

[Limxt_]

no i earn pika iron by voting only plz help me

Pika Iron are covered by the Payment Related Support. That's the only way.

 

[CosmoZeo]

hey ok but can you plz tell me in detail what i can do i just want the rank or my pika iron backs plz help me
tell me all steps to do this

 

[Limxt_]

hey ok but can you plz tell me in detail what i can do i just want the rank or my pika iron backs plz help me
tell me all steps to do this

Click the link I provided and fill in the questions being asked. Put N/A to Transaction ID since you haven't purchase it through the store.

 

[CosmoZeo]

hey staff member i did'nt see you link

 

[Limxt_]

hey staff member i did'nt see you link

Here's the link I provided a while ago:

https://pika-network.net/payment-support/

 

[YousafWitherBoss]

Are you trying to upgrade your temporary VIP to a permanent Elite rank? If so, unfortunately, you will lose the iron currency because the server does not allow the upgrade from temporary VIP to permanent Elite rank.

 

[CosmoZeo]

so plz help me in this situation im really dont know because in youtube they said you can upgrade temp- vip to permanent elite rank do that plz help me !

 

[YousafWitherBoss]

so plz help me in this situation im really dont know because in youtube they said you can upgrade temp- vip to permanent elite rank do that plz help me !

The solution is to open a payment issue at https://pika-network.net/forums/payment-related.171/. Simply explain that you tried to upgrade from temporary VIP to permanent ELITE Rank, encountered an error, and requested a refund of 2000 iron currency or the granting of elite rank.

 

[Ankush_MC_2023]

The solution is to open a payment issue at https://pika-network.net/forums/payment-related.171/. Simply explain that you tried to upgrade from temporary VIP to permanent ELITE Rank, encountered an error, and requested a refund of 2000 iron currency or the granting of elite rank.

Many players have submitted a payment issue but none of them got their iron back, so, he won't as well

 

[YousafWitherBoss]

Many players have submitted a payment issue but none of them got their iron back, so, he won't as well

I agreed but I just gave him the solution. Now it's up to him and the owner to decide what to do.