Denied Discord Support Ticket

[madlovezgr]

Minecraft username:

madlovezgr​

Suggestion:

Support Ticket​

Detailed description:

Hallo ,
As i saw in your discord server you dont have/own tickets support to can serve your fast help to your community .
I would like to say that will be very helpfull to crerate a ticket supp for the players that has questions or want to report a player etc . They can send there the clips as is more easy and fast way to report a player , as in forums u have to create the clip on a unique form to can be sent on forum required space . It will be more fast and understandable situation as it can be immediatly and helpfull for everyone . If you have any question about this and social i would be very happy to help you and give you my knowledge on this things .

Thank you for your time !​

Reason(s):

Immediatly and more understandable situation . Solve a lot problems​

Example(s):

I gave an example over , on detailed explanation . (forum needs unique form to send the link of evidence)=discord dont need unique form to be the video / +faster way to report and answer the question about server etc​

 

[Ankush_MC_2023]

Minecraft username:

madlovezgr​

Suggestion:

Support Ticket​

Detailed description:

Hallo , ​

As i saw in your discord server you dont have/own tickets support to can serve your fast help to your community .​

I would like to say that will be very helpfull to crerate a ticket supp for the players that has questions or want to report a player etc . They can send there the clips as is more easy and fast way to report a player , as in forums u have to create the clip on a unique form to can be sent on forum required space . It will be more fast and understandable situation as it can be immediatly and helpfull for everyone . If you have any question about this and social i would be very happy to help you and give you my knowledge on this things . ​

​

Thank you for your time !​

Reason(s):

Immediatly and more understandable situation . Solve a lot problems​

Example(s):

I gave an example over , on detailed explanation . (forum needs unique form to send the link of evidence)=discord dont need unique form to be the video / +faster way to report and answer the question about server etc​

-1
Already suggested. Use the forums search tool before creating a suggestion.

 

[madlovezgr]

My suggestion is better formulated and has more features , I can see that is already suggested but its good to remind it and make a better form than the last one !
Thanks for your unnecessary reminding ! Have a nice day !

 

[Ankush_MC_2023]

My suggestion is better formulated and has more features , I can see that is already suggested but its good to remind it and make a better form than the last one !
Thanks for your unnecessary reminding ! Have a nice day !

Even if you have included more features which you will get from it, I think the forums is a more organized place than discord. Along with that, you can't really set forms in discord to fill player reports and stuff (as far as I know). So, even if it is not suggested before, I still don't think this will be accepted.

 

[madlovezgr]

Its not up to you as i know , + all the big servers use discord tools to facilitate all this situation , i cant find the reason that you try to argue with me . Let staff deal with it .
Thank you !

 

[Surbate]

Organizing stuff through the forums is so much easier for us. Having tickets both on Discord and on the forums requires us to regularly check both types of tickets, which isn't optimal.

 

[madlovezgr]

For this reason you have to get hired staff that is specialized on discord or know about these things to help with all this situation , as i said the most big servers has it and as i have try it and work on this its more helpfull than forums one , But depends on you (as you said u prefer forum) but u can try this as well . Anyway its up to you !

 

[Surbate]

For this reason you have to get hired staff that is specialized on discord

We know how to use Discord, we simply don't wanna use it for support ticket measures.

 

[aeserior]

Hello madlovezgr,

Thank you for your interest in creating a suggestion to improve the server. We are always doing our best to make the server a better place for everyone.
However, we have eventually decided to deny your suggestion due to the following reason(s):

• Already suggested https://pika-network.net/threads/community-support.328949/#post-929195

For your reference, here is a link to our suggestion guidelines → PikaNetwork Suggestion Guidelines.
Please make sure to read and understand them before suggesting again.

We also advise you to use our Thread Search Feature to look for (similar) already made suggestions and upvote them instead.

​

Have fun playing on PikaNetwork!