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Denied Global Support System In-Game To Contact Staff Faster

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BlakD3mon_

Epic Pika
Joined
Jun 8, 2021
Messages
155
Points
38
Username:
BlakD3mon_​

Suggestion:
Support System In-Game To Contact Staff Faster​

Detailed description:
Basically, if someone ever meets a rule breaker, there is no way to contact a staff member since either they do not accept party invites, or they are not friends with the player, or maybe they are playing a different gamemode that does not permit party invites Basically, it's a faster way to get in touch with a staff member.
With the way I am about to demonstrate, both the staff member and the player will have an easier time
Firstly, the player will write the command /staff
Upon hovering over the staff member's name, the player will see "Click to open a ticket"
A Message will be sent with a sound effect to the staff member after the player clicks on their name
There is a Ticket that BlakD3mon_ wants to open with you ( JOIN ) ( IGNORE )
In the event that the ticket is accepted by the staff member
Players and staff will enter a custom-made chat that resembles an actual ticket
And the player will basically state his problem as expected, yadayadayada.
after both of them are done there will be a command for closing the ticket, and the ticket will be disbanded or Maybe saved in a GUI.

To avoid wasting the staff member's time trying to find where the player is located in whatever server the player is in
There would be an Option among the [ Accept ] and [ Deny ] which is [ Teleport ], it would trigger the /spec command, and the staff member would be teleported to the ticket creators instance in vanish mode whether the player is in Other gamemodes or
even Minigames in general, it would save so much time for the Staff member.


Also to avoid the staff member recieving dozens of Tickets
a Message will be sent to the player | Sorry %player%, another player has already made a ticket with %player% staff member" |

Another thing i would like to add is that all staff member would have access to a command that would display a gui with all of the ticket requests Players have submitted, this way the requests aren't only mentioned in-game.

If a player ever abused this system, i am pretty sure that the server will add some Rules for this system, like for Trolling and more
And if the player keeps up

Also maybe if possible, creating a GUI for the staff members to view the available tickets, so if i was a Staff member and i decided to choose the option ( IGNORE ) and that will add the ticket to the GUI so other staff members can open the Ticket with the Player​

Reason(s):
It could help by letting players contact staff way faster using this in-game system and thus reduce the amount of rulebreakers. Because not everyone in the staff team has minecraft and discord open at all times so if a staff member is playing on pika, they wont check discord every minute.



Thanks to chatgpt for writing this up maybe ai will take over the world who knows?​
 

Mugiwaarra

Banned
Joined
Mar 27, 2023
Messages
257
Points
48
your suggestion might get denied due to it being partially related to new anticheat system. However i like this suggestion since it helps in faster reports of players
+1
 

Otherside

Great Reporter
Joined
Feb 20, 2023
Messages
773
Points
91
-1
There is so many reasons for players to abuse it. And its really similar to /report.

If a players gets too many reports then the staffs will take action according to the situation.

Staffs are busy already it will be harder for them to react on private requests.
 

Divine_Pheonix

Ultimate Legendary Pika
Joined
Jan 16, 2023
Messages
613
Points
54
-1
There is so many reasons for players to abuse it. And its really similar to /report.

If a players gets too many reports then the staffs will take action according to the situation.

Staffs are busy already it will be harder for them to react on private requests.
hmm maybe ur right
 

Thijme01

Veteran
Great Reporter
Joined
May 1, 2019
Messages
4,203
Points
119
Basically, if someone ever meets a rule breaker, there is no way to contact a staff member since either they do not accept party invites, or they are not friends with the player,
you can always report players on the forums? when 1 staffmember is offline others can pick up the report.
 

Ungluecklicher

Staff Member
Moderator
Joined
Jul 25, 2022
Messages
6,402
Points
108
-1 i disagree on your suggestion due to:
I think in general a Ingame Supportsystem is something good - however adding a support-system for reports is not a reason in my opinion - as well, i don't think it would fit for this server.
 

zMqrcc

Staff Member
Admin
Joined
Jun 9, 2020
Messages
19,641
Points
250
Suggestion - DENIED

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Hello BlakD3mon_,

Thank you for your interest in creating a suggestion for PikaNetwork. We are always doing our best to make the server a better place for everyone.​
However, we have eventually decided to deny your suggestion due to the following reason(s):​
  • We have a /report system in-game which is similar to what you are suggesting, except for the part where the staff and the player can message each other. You can use the /report command whenever you encounter hackers.
For your reference, here is a link to our suggestion guidelines → PikaNetwork Suggestion Guidelines.​
Please make sure to read and understand them before suggesting again.​
We also advise you to use our Thread Search Feature to look for (similar) already made suggestions and upvote them instead.​

Have fun playing on PikaNetwork!
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