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Denied Discord Mod Mail

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IIMoKeyy

Great Reporter
Joined
Oct 24, 2020
Messages
522
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Minecraft Username:
IIMoKeyy​

Suggestion:
Mod Mail​

Detailed description:
Hello,

Since a lot of people have problems such as Anti-Bot filter problems or ScreenShare requests of suspicious people hacking, they have to go to help lobby in the Discord server in order to state their issue.
However, the players (Non-Staff Members) can't really help them, since we can't whitelist people or screenshare them
obviously, so I have decided to suggest making PikaNetwork's Bot a Mod Mail bot.

Making the bot also a mod mail can make it easier for players to contact Staff members straight and faster. I know that these type of suggestions might turn into players abusing them, just like when PikaNetwork had tickets, but there is even bigger servers with huge amounts of members that own a Mod Mail bot.​

Reason(s):
Here are the reasons for this suggestion:

1. Easier way to contact staff members in common issues such as Anti-Bot filter.

2. Sometimes in help lobby people try to help others with these kind of problems into telling things they shouldn't be doing, example: Telling people with Anti-Bot filter problems to restart their Wifi when its not the right then to do.

3. Staff members will be able to solve people's problem in easier ways, because when a staff member is helping someone, there is a lot of others that need help at the same time. If this feature got added, these problems will be more organized.​
 

EA0_2_0_8_

Veteran
Great Reporter
Joined
Aug 22, 2019
Messages
7,427
Points
260
I agree on the concept of it, but the thing is that, these kind of things will easily be abused. The current help lobby is working fine at the moment, if someone who has no knowledge in helping, then theres fr nothing we can do about it. Inplementing the mail system will not make the issue be solved easier, could just slow down the issue solving process.

Related screenshare request, you can always submit a player report with valid evidence that the player could be using something.

Very appreciate your time and effort in writing this, but it just wont fit tbh.
 

Arrly

Staff Member
Admin
Joined
Jul 22, 2020
Messages
22,514
Points
300
Hello IIMoKeyy,

Thank you for your interest in creating a suggestion to improve the server. We are always doing our best to make the server a better place for everyone.​
However, we have eventually decided to deny your suggestion due to the following reason(s):​
  • Not planned and already suggested.
For your reference, here is a link to our suggestion guidelines → PikaNetwork Suggestion Guidelines.​
Please make sure to read and understand them before suggesting again.​
We also advise you to use our Thread Search Feature to look for (similar) already made suggestions and upvote them instead.​
Have fun playing on PikaNetwork!
 
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