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Forums Making an Update to the Forums

RyanCerified

Banned
Joined
Feb 15, 2024
Messages
485
Points
54
Minecraft username:
RyanCerified

Suggestion:
Making an Update to the Forums

Detailed description:
This suggestion is mainly targeted to the password reset request section. To my knowledge, this section of the forums is mostly accessed by new forums users when they have forgotten their password or had their account compromised. This means that they are not very accustomed to how the forums works and operates. They would most likely not know to click on the "Password reset requests archive" box and they also might not see a small bell icon at the top right of the screen. My suggestion is to add a popup box under the password reset requests section once an update is posted to the thread, which would either be denied or accepted. I've attached some examples as to what that would look like. Once the user clicks on the new box that shows an update to their reset request just one time, it would then disappear into the archived section.

Reason(s):
- Users have gone weeks without noticing an update to their password reset.

- An update to that thread will be more easily visible to users.

-QoL improvement

-Easily implemeneted (hopefully)

-Some users have gone 4 weeks without noticing an update on their password reset request (


)

Example(s):





 
Last edited:

aeserior

Staff Member
Moderator
Joined
Feb 5, 2022
Messages
4,842
Points
170
+1
Great idea, I have encountered users who think their requests/appeals were deleted. This would be effective, they could also get notifications.
 

TheTrueNova

Veteran
Great Reporter
Joined
Jul 12, 2020
Messages
3,804
Points
139
I think this idea is great, but I am not sure if it is possible or not.

If it is possible, I think it'd be a great addition as I have formerly had to assist people with finding their reset requests which wasn't hard, and it didn't take long but still not necessarily something that staff should have to do regularly.
 

Flame__

Legendary Pika
Joined
May 24, 2023
Messages
463
Points
54
IGN
Flame_Was_Taken
Minecraft username:
RyanCerified

Suggestion:
Making an Update to the Forums

Detailed description:
This suggestion is mainly targeted to the password reset request section. To my knowledge, this section of the forums is mostly accessed by new forums users when they have forgotten their password or had their account compromised. This means that they are not very accustomed to how the forums works and operates. They would most likely not know to click on the "Password reset requests archive" box and they also might not see a small bell icon at the top right of the screen. My suggestion is to add a popup box under the password reset requests section once an update is posted to the thread, which would either be denied or accepted. I've attached some examples as to what that would look like. Once the user clicks on the new box that shows an update to their reset request just one time, it would then disappear into the archived section.

Reason(s):
- Users have gone weeks without noticing an update to their password reset.

- An update to that thread will be more easily visible to users.

-QoL improvement

-Easily implemeneted (hopefully)

-Some users have gone 4 weeks without noticing an update on their password reset request (


)

Example(s):





So true, I spent a whole week not knowing what happened to my bug report, support tickets and others
 

ZASDE4567

Great Reporter
Joined
Sep 25, 2022
Messages
503
Points
53
IGN
ZASDE4567
+1, Appreciate the time taken to make this suggestion.
 
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