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Website Making an Update to the Forums

RyanCerified

Banned
Joined
Feb 15, 2024
Messages
485
Points
54
Minecraft username:
RyanCerified

Suggestion:
Making an Update to the Forums

Detailed description:
This suggestion is mainly targeted to the password reset request section. To my knowledge, this section of the forums is mostly accessed by new forums users when they have forgotten their password or had their account compromised. This means that they are not very accustomed to how the forums works and operates. They would most likely not know to click on the "Password reset requests archive" box and they also might not see a small bell icon at the top right of the screen. My suggestion is to add a popup box under the password reset requests section once an update is posted to the thread, which would either be denied or accepted. I've attached some examples as to what that would look like. Once the user clicks on the new box that shows an update to their reset request just one time, it would then disappear into the archived section.

Reason(s):
- Users have gone weeks without noticing an update to their password reset.

- An update to that thread will be more easily visible to users.

-QoL improvement

-Easily implemeneted (hopefully)

-Some users have gone 4 weeks without noticing an update on their password reset request (


)

Example(s):





 
Last edited:

aeserior

Staff Member
Sr Mod
Joined
Feb 5, 2022
Messages
5,920
Points
195
+1
Great idea, I have encountered users who think their requests/appeals were deleted. This would be effective, they could also get notifications.
 

Flame__

Ultimate Legendary Pika
Joined
May 24, 2023
Messages
524
Points
54
IGN
Flame_Was_Taken
Minecraft username:
RyanCerified

Suggestion:
Making an Update to the Forums

Detailed description:
This suggestion is mainly targeted to the password reset request section. To my knowledge, this section of the forums is mostly accessed by new forums users when they have forgotten their password or had their account compromised. This means that they are not very accustomed to how the forums works and operates. They would most likely not know to click on the "Password reset requests archive" box and they also might not see a small bell icon at the top right of the screen. My suggestion is to add a popup box under the password reset requests section once an update is posted to the thread, which would either be denied or accepted. I've attached some examples as to what that would look like. Once the user clicks on the new box that shows an update to their reset request just one time, it would then disappear into the archived section.

Reason(s):
- Users have gone weeks without noticing an update to their password reset.

- An update to that thread will be more easily visible to users.

-QoL improvement

-Easily implemeneted (hopefully)

-Some users have gone 4 weeks without noticing an update on their password reset request (


)

Example(s):





So true, I spent a whole week not knowing what happened to my bug report, support tickets and others
 
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