lost items

[thatdudeastro_]

the server unexpectedky crash i had my valen sword and alpha rank voucher in my hotbar when i joined nothing was there

 

[arham19]

The server might have been rolled back, and unfortunately, you won't get those items back. However, if there was a bug that caused your items to disappear, you might get them back if you have enough evidence.

 

[ShadowedLeaves]

The server might have been rolled back, and unfortunately, you won't get those items back. However, if there was a bug that caused your items to disappear, you might get them back if you have enough evidence.

Even if an item disappeared due to a bug, the item will NOT be refunded.

 

[arham19]

Even if an item disappeared due to a bug, the item will NOT be refunded.

It's a permanent rank, might help giving it a try.

 

[ShadowedLeaves]

It's a permanent rank, might help giving it a try.

I meant the valentine's sword won't be refunded even with valid evidence that the item disappeared due to a bug. (My fault, I didn't clarify what I was referring to)