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I lost my server rank

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alec

New Member
Joined
Apr 27, 2016
Messages
0
Points
1
Dear Pika
I lost my custom rank on server op faction 1

my current username is XavierFuryMC

Thank you For the help :)
 

JakeNikeYT

Legendary Pika
Joined
Feb 26, 2016
Messages
207
Points
40
can you give us any proof or evidence that you had a rank at op factions 1 ?
 

Deviate

Guest
Joined
Mar 19, 2016
Messages
166
Points
28
Make a support ticket providing screens of your purchase and favourably an old screenshot of your name and rank in-game. That way staff can help you as fast as possible!
 
OP
OP
A

alec

New Member
Joined
Apr 27, 2016
Messages
0
Points
1
upload_2016-4-28_13-1-17.png
see i bought and didn't work
 

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Deviate

Guest
Joined
Mar 19, 2016
Messages
166
Points
28
So you bought it after you made this post? In your other tab I can see this thread.
And the payment confirmed screen does not prove you actually bought that rank, you could've bought something else.
 

Faxulous

Banned
Joined
Feb 26, 2016
Messages
301
Points
28
@alec you might be go to teamspeak. and find the administrator there.. and go to to him. after that you will get the rank custom. and maybe it's a bugged that losses you're rank too!
 

DJRedNight

Epic Pika
Joined
Feb 27, 2016
Messages
132
Points
28
Please make a support ticket under the donation related department. Please make sure to attach your transaction ID which can be found in the email you received when you purchased the rank.

Thanks,
DJ

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