Hello guys i havent played for 6 months had some school issues and life problems and stuff but im back now i was suprised to see skyblock ice gone i had bought a rank there i was told to go to forum and i could have it transfered
Get proof of the payment , if you payed with paypal there is 2 ways to get proof
1) go to google or any website you use as a email , then go to your account , then search for paypal in the search bar of your accounts and search for your payment
2) you can login to your paypal account and search for it from there after that screen shot the payment and send it to a staff member or create a support ticket
Hope I gave assistent :)