If you and i were playing on the same wifi at the same house on different accounts we would have matching or if you logged into my account ips would match
They don't care about the evidence you provide its a one sided decision in the end.
same thing happened with me as i was perm banned for ban evasion.
in my appeals
i provided evidence and yet they just rejected it
my account was hacked once and i made support tickets to get it back i provided...
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