Good news! The problem should now be resolved now according to players who were previously having the issue. Please try re-logging in and see if it works for you.
Developers are aware of the connection issues and are working to fix them. All that you can do on your end is to remain patient and keep checking back to see if the problem is resolved.
You should try to cycle through the Proxy IPs first:
pika.host
proxy001.pikasys.net
proxy002.pikasys.net
proxy003.pikasys.net
proxy004.pikasys.net
There is a VERY slim chance of those fixing it for you, but I have seen a couple players have reported those as fix.
If those don’t fix your...
Obtaining the ranks is just through getting the ranks from free iron obtained through voting, or purchasing gold on the store. I don't necessarily think a new guide is needed for that.
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