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Denied Website Thumbs-Up/Thumbs-Down Article Feedback

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avciiiiiii

Great Reporter
Joined
Jan 28, 2021
Messages
623
Points
80
Minecraft username:
avciiiiiiii​

Suggestion:
Thumbs-Up/Thumbs-Down Article Feedback​

Detailed description:
Support articles require a thumbs-up and thumbs-down reaction system so users can give immediate feedback. Users should click thumbs-up for helpful articles and thumbs-down for articles that need improvement. This functionality enables us to determine which articles perform well and which ones need revisions. Staff members should monitor positive and negative reaction counts to determine which content revisions need priority. Consistent feedback analysis enables the maintenance of precise and efficient support articles.​

Reason(s):
The thumbs-up and thumbs-down feedback system enables users to deliver instant feedback which helps in refining support content through actual user experience. The system maintains the articles' usefulness and timeliness throughout their lifespan.​
 

Arrly

Staff Member
Manager
Joined
Jul 22, 2020
Messages
26,210
Points
300
IGN
Arrly
Hello avciiiiiii,

Thank you for your interest in creating a suggestion to improve the server. We are always doing our best to make the server a better place for everyone.
However, we have eventually decided to deny your suggestion due to the following reason(s):
  • Feedback gathered this way lacks information as to why something is/isn't helpful. We intend to improve our articles based on the needs users express. This is difficult to do when they don't say why they like/dislike something. Specific suggestions about what isn't good about a specific article are therefore more helpful.
For your reference, here is a link to our suggestion guidelines → PikaNetwork Suggestion Guidelines.
Please make sure to read and understand them before suggesting again.

We also advise you to use our Thread Search Feature to look for (similar) already made suggestions and upvote them instead.
Have fun playing on PikaNetwork!
 
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