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Support rooms

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FrostyTooth

Member
Joined
Sep 20, 2016
Messages
11
Points
3
I suggest that you add a support staff on duty room and also a list of different issues, such as requesting tech support, requesting Senior admin, requesting staff, and so on. I also suggest that there be more rooms for support. This will make it alot easier for staff members, such as if someone is requesting staff they can simply go into the selected channel, and if they are requesting tech they can go into that selected channel. Also, there should be a staff whisper set up so if a staff member requires a different member of staff such as admin or senior, they can go into the staff whisper which would alert all staff.
 

xXWitherBoyXx

Epic Pika
Joined
Apr 1, 2016
Messages
149
Points
18
For some reason, to me, it sounds like these reasons will only make things more diverse and even more busy. I think staff wants the opposite of that, and would like to keep things as simple as can be. Even if this were to be added, it will not change the fact on staff taking time to answer people's problems, since they are already trying their best to do as much as they can.
 
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