Playtime reward don't get :(

[galaxide__]

Hey mod ty for look at this so my sign is galaxide I just claim 100h playtime but I don't get the player vault is it a bug ? how can I get it ?
Thank to read this

 

[uarekidxd9]

U can go to help and support

 

[SgtTox]

ye make a bug report with evidence

 

[Ujjwal53]

you can report the bug here as forums is not the right place to do so.