Payment not going through

[Taliesynn]

Dear Owners:

Please review payment support tickets for us players!

Sincerely,

your donators

 

[Silver Wing]

Since u havent mentioned ur issue i assume its ur bank not letting the payment go through. Happened with me too when i tried with commbank. Try using paypal, worked for me.

Just ignore it if its not the problem.

 

[Taliesynn]

Since u havent mentioned ur issue i assume its ur bank not letting the payment go through. Happened with me too when i tried with commbank. Try using paypal, worked for me.

Just ignore it if its not the problem.

It went through, I used my discover card actually. I think I may have goofed when I donated somehow though. I sent the proper transaction id and whatnot to show proof of payment etc. :) Just hoping to get some attention from higher ranking staff that can get in touch with the owners perhaps. Seems I am not the only one with this issue. A few other players in survival (among other server modes I am sure) have been saying they have had to wait over a week up to a month and still nothing.

 

[Silver Wing]

Since u opened the payment support ticket, id say all u can do is wait. U might try pinging staff (using @). But yeah, i can imagine it happening, must have sucked.

Good luck tho!

 

[Tihispap]

Dear Owners:

Please review payment support tickets for us players!

Sincerely,

your donators

Hey Taliesynn!
You should request assist here for your better reference. Remember that such tickets can take up to some days to be handled.