i lost my samurai rank in survival

[xMate]

Hi, I just came back from inactivity and I don't have my samurai rank, may i know why?

 

[yoya]

I lost my ninja rank aswell

 

[dhmhtrhs2005]

Hi xMate if you lost your rank you can tell it here https://pika-network.net/payment-support/
TIP: You need evidenceif you have post it at your report and dont photoshop and lie is bannable