Godly crate reward was not given

[SplyPVP]

Dear PikaNetwork,

I am finding myself in a really bad position. The problem is that I bought couple of Godly Crate keys and unfortunetely I won RuskyCap sword which I was later on told is bugging so therefor I was not rewarded the sword. What are we to do in this situation? Can anybody help me?
The attached file is my proof. You can see in the chat that it said I won the sword.

Best regards
Sply

 

[CutePvP]

Make a bug report here:https://pika-network.net/forums/bug_reports/ @xINoLimit can you lock this one?

 

[Limxt_]

Make a bug report here:https://pika-network.net/forums/bug_reports/ @xINoLimit can you lock this one?

I'm not allowed to lock it.

 

[Outscale]

This bug has been reported so many times already and it lasts for 4 months or more now.. so yeah.. seems like the owners don't care

 

[DzonyX]

I am new here but I think that you should report that bug here:https://pika-network.net/forums/bug_reports/

 

[MercuryGFX]

LOCKED