Denied Website AI Support Chat System

[avciiiiiii]

Minecraft username:

avciiiiiiii​

Suggestion:

AI Support Chat System​

Detailed description:

The AI chatbot will deliver instant solutions for common questions about lag problems, account recovery processes, and rank-related issues. The system processes incoming questions from users to send standardized answers while maintaining both correctness and uniformity. The platform offers detailed troubleshooting instructions that eliminate the need for users to reach out to support personnel. Through user interactions the chatbot will keep improving its response quality. With its user-friendly interface players will find the system easy to engage with and accessible to everyone.​

Reason(s):

The system handles repetitive questions which minimizes staff workload and shortens response time to improve user experience. Instant replies provide users the ability to address minor issues immediately and without waiting.​

Example(s):

Like a support chat popping up in support-pika site with automated answers of common questions instead of searching anything.​

 

[Arrly]

Hello avciiiiiii,

Thank you for your interest in creating a suggestion to improve the server. We are always doing our best to make the server a better place for everyone.
However, we have eventually decided to deny your suggestion due to the following reason(s):

• The bot could provide inaccurate information, which is an issue since it would be part of our official website.

For your reference, here is a link to our suggestion guidelines → PikaNetwork Suggestion Guidelines.
Please make sure to read and understand them before suggesting again.

We also advise you to use our Thread Search Feature to look for (similar) already made suggestions and upvote them instead.

​

Have fun playing on PikaNetwork!