Tell to you're friend to submit a ban appeal here https://pika-network.net/applicationform/ban-appeal.2/form
And if you're password is changed or forgotten submit a support ticket here https://pika-network.net/support-tickets/
Have a good day
I looked at the ban page for punishments on the name "Mike_Sems123" but there is nothing in there, Try restarting your net/wifi maybe your ip changed into a banned one.
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