I checked your stats and It looks like you haven't done anything yet in survival, no mobs killed, no player level and no balance
Link:
View: https://imgur.com/a/VJRmD37
If you think it's a mistake you can make a support ticket here.
If he no longer has access to his password he can make a password reset request, and I think whatever game mode he was playing in got reset and thought he got hacked
I don't really think it would work out, since there will be times when a lot of players aren't online or are asleep, which would make it harder to queue.
You can make a suggestion about this idea here.
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