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Matza02

Hey there @TheKaya_ and @Matza02 !!

If you have made the password reset request today or yesterday then you should be patience about it and wait a week or two as it will take some time and you should check your accepted/denied appeal section to check if its accepted or not as sometime the message doesnt appear in the notification section so you will have to check it manually.

Thanks a lot !!
Have a nice day !~
 
Before making a password reset request, you should try the following commands in-game:
  • /changepassword oldPassword newPassword newPassword - Change your password if you are still able to log in.
  • /resetpassword - Change your password if you have linked your email.
If you are unable to recover your account from the above method, follow these steps:
  • Make sure the account being requested for a password reset was registered by you on the server.
  • Make sure you have read the above information and that you meet the requirements.
  • Create a password reset request HERE and fill out the details.
  • After you have created the request, be patient and wait for a response. Please do not ask staff members to view your request
  • Try this.
 
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