Faction bonus power

[iSellGoats]

I have the Donator rank, my ign is iSellGoats
Before the server reset, i had the +40 Faction bonus power, but after the server reset my faction bonus power is gone (back to the default 10 power).
http://prnt.sc/d5iqze

Why is that? It doesn't say "upon purchase" like the In-Game Money and MCMMO Credits.
http://prntscr.com/d5iw4d

Clarifying/Fixing this would be awesome. Thanks

 

[MrGownz]

Hey iSellGoats,

Kindly please make a support ticket " https://pika-network.net/support-tickets/ " to get your power back, or your perks.

Locked.